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Shipping policy
How your order is shipped and delivered when you buy from us on Amazon and other online marketplaces.
Last updated 12 October 202601Orders fulfilled by Amazon
Most of our products are stored and shipped by Amazon through Fulfilled by Amazon (FBA). For these orders:
- shipping options, costs and delivery estimates are shown at checkout;
- delivery speeds and Prime eligibility are set by Amazon;
- tracking is available in Your Orders in your Amazon account.
02Orders on other marketplaces
For orders on other marketplaces, we ship within the handling time shown on the product listing. You will receive tracking details through the marketplace once your order ships.
03Where we deliver
Each listing shows where the product can be delivered. Delivery areas are set by the marketplace and its carriers.
04Delays
Carriers occasionally face delays because of weather, holidays or high demand. If your order is later than the estimated delivery date, check the tracking first, then contact us or the marketplace.
05Lost or damaged parcels
For Amazon orders, contact Amazon or us through Your Orders. Amazon's A-to-z Guarantee protects eligible orders. For other marketplaces, contact us with your order number. Where a parcel is confirmed lost or arrives damaged, we will arrange a replacement or a refund.
06Delivery address
Please check your delivery address before you place an order. Once an order has shipped, we may not be able to change where it goes.
07Contact us
Email consumerdealshub@gmail.com or call +1 (516) 784-6250.