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Frequently asked questions
Quick answers for customers and for brands and distributors who want to work with us.
For customers
Where can I buy your products?
We sell on Amazon and other established online marketplaces. We do not sell directly on this website.
Are your products genuine?
Yes. We buy only from brand owners, authorized distributors and established wholesalers who issue proper invoices, and we keep those records for every product we sell.
How do I return an item?
For Amazon orders, start a return from Your Orders in your Amazon account. Amazon's return window and refund process apply. See our returns and refunds policy.
How long will delivery take?
For orders fulfilled by Amazon, the delivery estimate is shown at checkout and tracking is available in your Amazon account. See our shipping policy.
How can I contact you about an order?
Message us through Amazon from Your Orders, or email consumerdealshub@gmail.com or call +1 (516) 784-6250. Please include your order number.
For brands and suppliers
What products do you buy?
We focus on fragrances, kitchen accessories and home products, and we are open to related categories. See our product categories.
Do you drop-ship?
No. We buy stock outright, hold our own inventory, and store it in Amazon fulfillment centers through Fulfilled by Amazon (FBA).
Will you follow our pricing and brand guidelines?
Yes. We follow brand guidelines and any minimum advertised price (MAP) policy agreed with a supplier, and we keep product listings accurate.
What do you need from us to get started?
A price list with wholesale prices and minimum order quantities, a product list with barcodes (UPC or EAN), and your company details and payment terms. If you issue a letter of authorization for Amazon sellers, please include it.
Why might you ask for a letter of authorization?
For some brands and categories, Amazon asks sellers to provide supplier invoices or a letter of authorization before they can list products. The right paperwork lets us list your products quickly and correctly.
How do we send our price list?
Email it to consumerdealshub@gmail.com, message us on WhatsApp, or use the form on our partner page.
Still have a question?
Email consumerdealshub@gmail.com or call +1 (516) 784-6250, and we will help.